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AT A
GLANCE
18,000+ Customers
450 Mile Pipeline + 7,242 Manholes
47 Pump Stations, 28 SCADA equipped
24
Hour Service/7 Days a Week
Application
for Service at: United Water of Arkansas
New customers
without a prior consumption history are charged
a basic monthly rate of $13.88 and a one-time fee of $27.76 that
is refundable after the account is closed. (The monthly rate
is based
upon the average water consumption used by all customers.) If
you
contact us following two complete months of service, we will be
able to see a pattern of usage and determine if an adjustment
should be made on your sewer charge.
Existing customers
are charged based on the average water usage from November to April.
In May,
the sewer bill (for each customer) is “re-averaged” to determine
the basic rate for the next year
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Service Charge
(Based on
meter size)
Meter Size Monthly
Charge
5/8” $3.52
¾” $4.93
1” $7.04
Most residential customers
have a 5/8” meter. |
Volume Charge
(per
cubic centimeter or Ccf) Residential $1.47
For
your information:
Each Ccf
contains
748 gallons of water. |
Sample Sewer Bill
If a customer’s average
water usage from Nov. to April is 10 Ccf or 7,480
gallons, his monthly sewer bill will read as follows
$3.52
[service charge]
$14.70
[volume charge of
1.47x10] .
$18.22 Total Amount |
Why are sewer charges based on a six month winter average?
Answer:
Fairness. This method
more accurately reflects the household water usage which enters the
sewer system. During the months of
November through April, almost all of the water entering a
residence goes down the drain and into the sewer
system. During the summer more outside watering occurs (i.e.
lawns, washing car, gardens or filling swimming
pools) which does not enter the sewer system. (Normally, less
water is used in the winter than in the summer
so this billing method saves the customer money.)
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Usage per
household
varies depending
on the family size, appliances, & condition of the plumbing
fixtures.
The average consumption for 1 person is 4 Ccf per
month or 100 gallons of water per day.
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Leaks will increase sewer charges.
Adjustments can be made
depending upon the type of problem, how
long problem existed and proof of repair such as plumber or supply
receipts. (Adjustments can not be made
beyond a 12 month period.)
*Free leak
detection kits are available at our main office.
Stoppage, blockage or back-up?
Call us before you call a
plumber. Let our trained professionals check
the lines at no cost to you.
Questions about your
sewer bill? Customer
Service Representatives are available at (870) 535-6603 or
you can visit us in person.
Our Main Office
is conveniently located at: 1520 South Ohio Street (near Harding)
Pine Bluff, AR 71601.
Regular Business Hours:
Monday-Friday from 8:00am to 5:00pm
For Service After Hours:
Emergency Assistance is always
available by calling (870) 535-6603.
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