Customer Service Survey | Pine Bluff Wastewater Utility

Pine Bluff Wastewater Utility is interested in your opinion about our service. Please take a moment to fill out our survey to help US serve YOU better.

* Name

* Date

* Address

* Phone

* 1. The reason for your call to our office:

Suspected Stoppage

Locate Sewer Line

Drainage

High Water

Leaks

Cave-In

Other

* 2. Did we solve your problem?

Yes

Scheduled the repair for a later date

* 3. Did we respond quickly? How long after your call did you have to wait before we arrived?

10-20 minutes

30-45 minutes

Longer

* Please answer the following questions:	YES	NO
A. Did our workers treat you fairly and respectfully?
B. Did our workers explain findings & answer your questions?
C. Are you satisfied with our service?
D. Did you call us immediately? If not, why did you wait?

* How would you rate our service?

Excellent

Good

Average

Below Average

Poor

Tell us about your experience with our field personnel team.

Please give us your comments, concerns, or any feedback to help us improve our services.